Privacy Policy for SIMA BOSS

Last updated: [7/27/2025]

At SIMA BOSS, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website: https://simaboss.com.

Who We Are

SIMA BOSS is an online store offering smart electronics, fashion, and home products exclusively within the UAE. Your privacy is very important to us.

What Personal Data We Collect

We may collect the following data:

  • Name, email, and contact number (during account registration or checkout)

  • Shipping and billing addresses

  • Order history and account activity

  • IP address and browser/device information (for analytics and security)

  • Email address for promotional campaigns (with your consent)

  • Comments or reviews you leave on our website

We do not store any payment card information. All transactions are handled securely by third-party gateways (e.g., PayPal or your bank).

Why We Collect Your Data

We collect your information to:

  • Process and deliver your orders

  • Create and manage your account

  • Provide access to your order history and receipts

  • Send you promotional emails and offers (only if you opt-in)

  • Improve user experience through analytics (Google Analytics, Facebook Pixel, etc.)

  • Respond to your messages via our chatbot, contact form, or WhatsApp

  • Prevent fraud and ensure site security

Cookies

We use cookies to:

  • Maintain your login session

  • Store your preferences

  • Track activity for analytics and ad performance

You may disable cookies in your browser settings, but some site functions may not work properly.

Comments and Reviews

If you leave a comment or review:

  • We collect your name, email, and the content of your message

  • Your IP and browser may be recorded to protect against spam

  • Your review may be visible publicly along with your display name

Who We Share Your Data With

We only share your information with:

  • Trusted delivery partners (to deliver your order)

  • Secure payment processors (for handling transactions)

  • Analytics and marketing services (like Facebook, Instagram, Google)

We do not sell or rent your data to anyone.

Account Management

To make a purchase or track your order, you must create an account. This allows:

  • Faster checkout

  • Access to past orders and receipts

  • Easy updates to your shipping and billing information

You may edit your profile, change your password, or log out at any time.

Your Rights

You have the right to:

  • Access or edit your personal data through your account

  • Request a copy of your stored data

  • Request that we stop sending promotional emails (unsubscribe link is always provided)

  • Contact us directly if you need assistance

Note: We cannot delete your data from the database manually at this time, but your account can be deactivated.

Data Retention

We retain your account details and order history unless you request account closure. This helps us assist with order issues and future purchases.

Where Your Data Is Stored

Your data is securely stored on our website and shared only with trusted third parties (like delivery services) within the UAE.

How to Contact Us

If you have any questions or want to exercise your rights, you can reach us:

  • Through our website contact form

  • Via WhatsApp

  • Or by chatting with our AI bot for common questions

Changes to This Policy

We may update this Privacy Policy when needed. We’ll post updates clearly on this page.